TMS Feature - PBX Manager - Mailboxes
The mailbox page presents a list of the company’s mailboxes. The list includes mailboxes for each extension and special mailboxes.
Extension mailboxes cannot be edited from this page and are covered in the relevant Extensions_Voicemail article.
Special mailboxes are not linked to any extension and are often used for a communal voicemail - like after-hours support. Special mailboxes can also be used for Hot Desking, which allows users to use an extension as their own by providing credentials. They provide a username (mailbox number) and password (PIN) combination that can be used for authentication.
Special mailbox features:
Mailbox number
Mailbox owner’s name
PIN to listen to mailbox messages
Email address for message notifications (if enabled)
Deletion: The admin can set whether a message is deleted after the voicemail is delivered. Mailbox messages are
automatically deleted after one month.
Articles Related “How To” Document Links:
How to add a Huntlist/IVR/ or Queue to the Inbound routes.
PBX Settings
How do I change my default caller ID?
How to Disable Personal Caller ID.
How to change the system voice on the PBX?
Are Default Company caller IDs configurable?
Queues
How to Configuration/Create a Queue.
How to Enable Disposition for Queues.
How to Add a Webhook to a Queue
How to add Members to a Queue.
Where is the Time for a Queue Controlled?
Inbound Routes
How to Set Up an Inbound Route.
How to Add a Custom Holiday Message to a Business PBX.
How to adjust/Change an Inbound Route.
Pause Codes
Feature Codes
Euphoria Standard Feature Codes
IVR
Where to get a Professionally Recorded IVR Message Created?
How to Add a Recording via Your Phone.
How to Add an IVR / Digital Receptionist?
On Which Website can I find Music for my Telephone Recording?
Huntlist
How To Make Multiple Extensions Ring At The Same Time.
Conference Room
How to Set up a Conference Room.
How to join a conference room?
Mailboxes
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