QoS Solutions

Troubleshooting: QoS Solutions

# To QoS for PBX's #

We accept UDP connections on port 5060 and TCP connections on port 5061.

You will need to have some kind of DSCP marking rule to tag voice packets for the destination of the PBX.


Pbx destinations are:

41.221.5.104/29

41.221.5.224/27

41.221.6.224/29

154.119.166.64/27

154.70.244.128/27



# To QoS for ViBE #

We accept UDP connections on port 65500. ( bidirectional )

You will need to have some kind of DSCP marking rule to tag voice packets for the destination of the tenant’s ViBE Server.

ie: {internal_lan} DSCP mark DST 41.221.5.229:65500 UDP route via alternate breakout.


vibe1.euphoria.co.za+

Pri: 41.221.5.229

Sec: 154.70.244.130

vibe2.euphoria.co.za

Pri: 41.221.5.226

Sec: 154.70.244.131

vibe3.euphoria.co.za

Pri: 41.221.5.233

Sec: 154.70.244.132

vibe4.euphoria.co.za

Pri: 41.221.5.227

Sec: 154.70.244.133

vibe5.euphoria.co.za

Pri: 41.221.5.236S

ec: 154.70.244.134

vibe6.euphoria.co.za

Pri: 41.221.5.238

Sec: 154.70.244.135

vibe7.euphoria.co.za

Pri: 41.221.5.252

Sec: 4154.70.244.136

vibe8.euphoria.co.za

Pri: 41.221.5.230

Sec: 154.70.244.139

vibe9.euphoria.co.za

Pri: 41.221.5.232

Sec: 154.70.244.138








# A note for softphones #

Should you be using the Euphoria Agent Manager/Softphone app, it makes use of our tms.euphoria.co.za and api.euphoria.co.za to authenticate. These destinations should be unblocked on your network. The TMS and API both have two destinations, the DNS works in round-robin fashion. It's wise to have both destinations for both services open as it could resolve to either.


The TMS and API operate on port 443 TCP, subnets are as follows:

41.79.37.32/28 

41.71.113.224/27 

41.71.119.0/27 

105.28.102.192/29 

105.29.154.0/27


Auto Provisioned Zoiper for Windows/Mac or Android/iOS

I don't know if it is ideal to send this link to clients, because it contains the username and password of the extension but here it goes...


To provision windows/mac use:

https://www.zoiper.com/en/page/a03f8b620171dbd212c32e50601da629?u={USERNAME}&h={HOST}&p={PASSWORD}&o=&t=&x=&a=&tr=


To provision Android/iOS (this will generate a QR code you can copy and paste in an email safely)

https://oem.zoiper.com/qr.php?provider_id=8917284811b74195bd3d7b19fb818487&u={USERNAME}&h={HOST}&p={PASSWORD}&o=&t=&x=&a=&tr=



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