How to Set Up a TMS Account for an Extension User - Step by Step Instructions
2 Methods Available
TMS Users:
1. Go to the TMS URL: https://tms.euphoria.co.za/
4. Click on the Managers sub-menu item.
5. Click on the down arrow next to the Distribution tab on the top of the page and open extensions.
6. Select Extension. All available Extensions will appear.
7. Double click on the chosen extension. (The extension has to be in the Assigned or My Extensions column.
Note: When assigning extensions, ALWAYS ensure the correct manager is chosen first.
8. Click on the key icon to open the pop-up window.
9. Select either Create a TMS account for this extension (Used for a new user) or Assign this extension to an existing TMS acount ( The client already has a login created and needs this extension added to their view). Once the desired option is chosen, fill in the details of the user.
1. Go to the TMS URL: https://tms.euphoria.co.za/
2.Choose the desired account. (A user needs access to the menu Item in order to complete the below steps)
.
4. Click on the Extensions sub-menu item.
5. Choose the desired extension, This is done by using the search bar.
6. Open the extension and go to the Permissions tab.
7. Click on the key icon to open the pop-up window.
8. Select either Create a TMS account for this extension (Used for a new user) or Assign this extension to an existing TMS account ( The client already has a login created and needs this extension added to their view). Once the correct option is chosen, fill in the details of the user.
Note!
- Once the TMS login is created, it can take up to 30minutes for the login to be generated before it is accessible.
- If Create a TMS login for this extension is chosen and it doesn’t allow the login to be created - the email address is already connected to a TMS login. Call support for assistance.
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