How to Add a Manager TMS Account to an Existing Extension - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/
2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps)
3. Click on the TMS Users menu item.

4. Click on the Managers sub-menu item.

5. Click on the arrow next to the Manager tab at the top toolbar.
6. Click on Add Manager.

7. Give the manager a name.

8. Add a TMS Login on to the manager. (Add a User name.)

9. Click on Apply to save the manager login.
Related Articles
How to Add a Manager to the TMS - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the TMS Users menu item. 4. Click on the Managers sub-menu item. 5. Click on the ...
How to Set Up a TMS Account for an Extension User - Step by Step Instructions
2 Methods Available TMS Users: 1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the TMS Users menu item. 4. Click on the Managers ...
TMS Feature - Extension Manager - Extensions
Extension Manager focuses on the individual extension set up and the extension settings for queues, extension capabilities, and agent configuration. Extensions The extension page allows the admin to create and see all the active extensions in their ...
TMS Feature - DID Manager
Direct Inward Dialling (DIDs) numbers are an organisation’s telephone numbers. Within the DID manager tool, an administrator can view and manage DIDs assigned to their organisation. Telephone Numbers Within this sub-menu, an administrator can see all ...
How to Create an Extension in the TMS for Post-Paid Users - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Extension Manager menu item. 4. Click on the Extensionssub-menu item. 5. ...