Contacts: How to Set Up the Remote Directory Feature - Step by Step Instructions

Contacts: How to Set Up the Remote Directory Feature - Step by Step Instructions

1. Go to the TMS URL: https://tms.euphoria.co.za/ 

2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 

3. Locate the provisioning URL:

3.1. Log on to the Euphoria TMS.

3.2. Click on the Contact Manager menu item.

3.3. Click on the Contacts sub-menu item.

3.4. Click on the Provisioning Key button.

Provision Key URL, e.g., https://yealink.euphoria.co.za/xxxxxxxx/Contactxxxxxxml

3.5. Copy the Provision Key URL.



4. Paste the copied URL in the Remote Directory field:

4.1. Log on to the desk phone(Yealink device)  by inserting the IP address in a web browser.

Note: To log on to the device, the user will need the IP address (refer to the devices configuration manual)


4.2. Click on the Directory tab seen below.

4.3. Click on the Remote Phone Book menu.

4.4. Paste the Provision Key URL copied from the TMS.


5. View the remote directory on the Yealink device:

5.1. Select Menu.

5.2. Select Directory from the list of options.

5.3. Select Remote Phone Book.

5.4. Select the Update option.





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