Can I always add a new contact to the campaign while in a call?

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TMS Feature - Campaign Manager
The purpose of the Campaign Manager menu item is to enable the administrator to create a campaign. It is possible to create several campaigns, each with different agents assigned if desired. Note: An administrator will only be able to create a ...
TMS Feature - Contact Manager
With the Contact Manager menu item, a PBX administrator can manage contacts for a company-wide telephone directory accessible in the TMS and on desk phones. Companies Within the company tab, a PBX administrator will be able to add new companies, ...
TMS Feature - Campaign Analytics
Campaign Analytics provides an in-depth view of the performance of each campaign. The main page offers an overview with filters that can be used to display dates and campaigns in their progress phases. The campaigns are shown in their dialer ...
How to Create a Campaign - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Campaign Manager menu item. 4. Click on the Campaigns sub-menu item. 5. Click ...
How to Assign a List to a Campaign - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Campaign Manager menu item. 4. Click on the Campaigns sub-menu item. 5. Click ...