Euphoria SalesForce Integration

How to set up Euphoria integration in Sales Force
1. Install agent manager as per http://support.euphoria.co.za/solution/categories/76537/folders/3000003810/articles/3000028551-how-to-add-the-euphoria-a...
Wed, 25 Feb, 2015 at 12:12 PM
How to make a call in Sales Force
1. Go to Salesforce URL 2. Enter user name and password 3. Click on home screen button 4. Ensure your Euphoria agent manager is online and softph...
Wed, 25 Feb, 2015 at 12:12 PM
How to view your call log history
1. Click on last calls or my calls today , this will give you details of the calls made as per heading. 2. To view call history for a particular...
Wed, 25 Feb, 2015 at 12:13 PM