Euphoria Windows App

How do I create a login for the Euphoria Softphone
In just a few easy steps you will configure your extension for use with the Euphoria Softphone Desktop application. Start by logging into the TMS. ...
Wed, 29 Oct, 2014 at 3:00 PM
Sync Contacts From Microsoft Outlook
Below are the steps needed to sync your contacts with the Agent Manager: The first step is to retrieve the application. You can do this by logging into...
Tue, 28 Oct, 2014 at 2:56 PM
Sync Contacts From Microsoft Excel
Below are the steps needed to sync your contacts with the Agent Manager: The first step is to retrieve the application. You can do this by logging into y...
Thu, 21 Aug, 2014 at 2:36 PM
Why won't Agent Manager register?
Please ensure that you are using the correct username and password. Once you have entered them correctly, simply click on the Settings wheel/cog on the left...
Tue, 28 Oct, 2014 at 2:57 PM
How to add the Euphoria Agent Manager
Wed, 25 Mar, 2015 at 1:10 PM
Campaign Dialer
In order to use this facility, you will need to be on an Integrator package. Assuming that you are on this package the below steps serve as a basic guide on...
Wed, 5 Aug, 2015 at 2:56 PM
Getting the Euphoria Soft-phone to ring with one device while using another device for the conversation.
It's a common situation; you would like to use the Euphoria soft-phone, but the phone rings using the same device (your headset) that you are using fo...
Fri, 2 Sep, 2016 at 9:59 AM
Euphoria Softphone Basic Training
Installation: The installation file for the softphone can be obtained from the TMS. (tms.euphoria.co.za) Choose the file and download. ...
Wed, 13 Jan, 2016 at 10:33 AM