I want to be able to display the real time queues in a more visual way like a graph or something to that effect for a screen in a call center.
How do I go about doing this?
Waiting eagerly for basic solution for receptionist to see who's on call before transferring.
Our porting is happening in a week or so. No pressure!!
PS: Willing to beta test it if you wish.
We are most definitely planning on developing a wallboard solution that will solve your problem.
Unfortunately at this stage Im not able to give you an exact date when that project will be done.
The TMS does however also contain a Realtime Queues page which can also be used.